Terms & Conditions
INTRODUCTION AND OVERVIEW OF ECOTONIQUE:
This policy applies to all the ECOTONIQUE platforms (the “Site” or “Website” or “Mobile Application” or “App” or “Us” or “We” or "Social Media Platforms"), which is operated and owned by Ecotonique Lifestyle Pvt. Ltd. , marketed and/or managed by Ecotonique Lifestyle Pvt. Ltd. It is ECOTONIQUE’s policy to comply with general laws for protecting user information and bank details shared for the purpose of availing ECOTONIQUE services. This regulates the processing of information relating to you and grants you various rights in respect of your personal data.
Any Images, Data or Files Uploaded on the website must not be used without the consent of the authorized personnel of the brand.
The website contains links to other websites over which we have no control. ECOTONIQUE is not responsible for the privacy policies or practices of other websites to which you choose to link from ecotonique.in. We encourage you to review the privacy policies of those other websites so you can understand how they collect, use and share your information.
PRIVACY POLICY
This Privacy Policy applies to all users of ecotonique.in. At ECOTONIQUE, we are committed to respecting and protecting your privacy. Any personal information you provide, such as your phone number, address, location, email, or other details, will be used solely to support your relationship with ECOTONIQUE. We aim to enhance your experience while ensuring your privacy is safeguarded. This policy outlines the types of personal information we collect and the steps we take to protect it.
To offer a personalized browsing experience, ECOTONIQUE may collect data, including technical details or location information, from the device used to access our platform. By registering, using, or visiting ECOTONIQUE’s platform, you explicitly agree to the collection, use, and transfer of your personal information as described in this Privacy Policy and our Terms & Conditions. Please read both carefully, as they impact your legal rights. If you do not agree with these policies, do not use ECOTONIQUE’s services.
ECOTONIQUE reserves the right to take legal action against customers engaging in fraudulent activities, such as misuse of coupon codes or false claims regarding orders.
USER CONSENT
By using or visiting ECOTONIQUE’s platform, you consent to the processing of your personal information in accordance with this Privacy Policy and our Terms & Conditions. This includes, but is not limited to, the following purposes:
- Creating a personalized account with your contact details, address, email, and payment information.
- Communicating updates, including service-related notifications and important security information.
- Informing you about other services offered by ECOTONIQUE.
- Allowing you to provide feedback and contact customer service.
- Conducting surveys, promotions, and advertising, including sharing success stories.
- Helping friends, contacts, and potential customers connect with you and find your profile.
- Enabling the sharing of information and experiences with your connections on social media.
- Allowing search engines access to public information.
- Detecting and preventing activities that violate our policies or are illegal.
- Generating internal reports to improve the use of our platform and services.
ECOTONIQUE utilizes the information you provide to build its database and networking capabilities. This may allow third parties to access your personal information for marketing purposes. Your profile information could be used for networking with other community members and may be visible to service providers or customers visiting the website. Additionally, certain parts of your personal information may be publicly shared for networking purposes.
By submitting your personal information, you acknowledge your consent to its use as outlined here. We will implement measures to protect your information from unauthorized access or misuse by third parties. However, ECOTONIQUE cannot control the practices of third-party websites and is not liable for any misuse or related issues. You understand that by linking to third-party websites, you are aware of the potential risks involved.
I hereby authorize and consent to Ecotonique Lifestyle Private Limited to send me various forms of information, alerts, SMS messages, calls, commercial communications, and other services to the telephone numbers I provided, either directly or through a third-party service provider. I understand that these numbers may or may not be registered with the National Do Not Call Registry or listed in the National Customer Preference Register.
I also confirm that I will not hold Ecotonique Lifestyle Private Limited or its third-party service providers liable, nor will I file complaints under the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010, or any other relevant regulations, including any amendments that may apply over time.
This consent will be automatically renewed every month. If you wish to discontinue this service, please contact us before the month end on:
Instagram: @ecotonique
Whatsapp : +918850836902
SECURITY
You are responsible for ensuring that your login credentials (your username and password) are kept confidential.
In order to provide security measures, we have implemented technical and organizational measures specially designed to secure your personal information from accidental loss and unauthorized access, use, alteration or disclosure. However, due to the inherent open nature of the Internet and wireless communications, we do not provide guarantee that your personal information will be completely free from unauthorized access by third parties, because the transferring of money over or through ECOTONIQUE’s Platforms are not within our exclusive control.
Use of ECOTONIQUE services implies Users acknowledgement and assumption of this risk involved. ECOTONIQUE has made all reasonable efforts to put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect.
We seek to ensure compliance with the requirements of the Information Technology Act, 2000 as amended and rules made there under to ensure the protection and preservation of your privacy. However, it is your responsibility to not provide any sensitive data that you would not want to make public. You should be aware that your account may be monitored by the customers and service providers across the Websites.
We also use cookies to administer our platforms and deliver a personalized experience. For additional detailed information on each of these, please see below.
COOKIES
“Cookies” are pieces of information that may be placed on User’s device by a service provider for the purpose of facilitating and enhancing User communication and interaction. To the extent possible depending upon User’s device, ECOTONIQUE may use cookies (and similar items such as web beacons, tags, etc.) to customize User experience, to make usage of Apps more convenient or to enable ECOTONIQUE to enhance its Services. ECOTONIQUE may also use and place cookies on User devices from our third party service providers in connection with the User services, such as an analytics provider that helps User manage and analyze ECOTONIQUE Services. User may stop or restrict the placement of cookies on certain devices or flush them from User’s browser by adjusting User’s web browser preferences. However, User may still use ECOTONIQUE Services, but it may interfere with some of its functionality. Cookies and similar items are not used by ECOTONIQUE, and may automatically retrieve personal information from Users device without User’s knowledge. Cookies are device and browser specific, so if User makes a change to User’s environment ECOTONIQUE may reinstall a cookie.
We might utilize session ID cookies to enable certain features of the website, to better understand how you interact with the website and to monitor aggregate usage by ECOTONIQUE users and web traffic routing on the Website. Unlike persistent cookies, session cookies are deleted from your computer/ device when you log off from the website and close your browser. Third party advertisers on the website may also place or read cookies on your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the website you visit. If you do not accept cookies, however, you may not be able to use all portions of the website or Services.
We might utilize session ID cookies to enable certain features of the website, to better understand how you interact with the website and to monitor aggregate usage by ECOTONIQUE users and web traffic routing on the Website. Unlike persistent cookies, session cookies are deleted from your computer/ device when you log off from the website and close your browser. Third party advertisers on the website may also place or read cookies on your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the website you visit. If you do not accept cookies, however, you may not be able to use all portions of the website or Services.
We might also use tracking technologies which may record information such as internet domain and host names; internet protocol (IP) addresses; browser software and operating system types; click stream patterns; dates and times; and location from which the website is accessed. Our use of cookies and other tracking technologies allows us to improve our website and your web experience. We may also analyze information that does not contain Personal Information for Trends and statistics.
CHANGES TO THIS PRIVACY POLICY:
ECOTONIQUE, reserves the right, at its discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. However, if at any time in the future ECOTONIQUE plans to use personal information or location-based data in a way that materially differs from this Privacy Policy, such as sharing such information with more third parties, ECOTONIQUE, will post such changes here and provide Users the opportunity to opt-out of such differing uses. Users, continuing to use our services, following the posting of any changes to this Privacy Policy means User’s acceptance to such changes.
POLICY TOWARDS CHILDREN:
The Website is not directed to children under the age of 12 years. We do not knowingly collect personally identifiable information from individuals under the age of 12 years. We do not specifically collect information about children without parental consent or supervision. We encourage you to participate in your child’s experience with ECOTONIQUE.
INFORMATION WE COLLECT AND DATA RETENTION:
We commit to respecting your online privacy and data. We further recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us. The Personal Information is used for such purposes as mentioned in this privacy policy. ECOTONIQUE shall collect from its User Private Information and Publicly Available information.
Private Information: Users full name, age, mobile number, permanent address, current location, e-mail address, bank details or any other information required for registering and creating and account and thereafter availing ECOTONIQUE’s services. We may share your Private Information only as described in this Privacy Policy and related documents.
Publicly-Available Information: The information made available to the public shall include:
Name (as registered).
Contact Information including email address, phone number and residential address.
ECOTONIQUE does not solicit any information provided by the User; however, if the information is required by any Central/State Authority for whatsoever purpose, information shall be shared by ECOTONIQUE, without seeking Users prior permission.
ECOTONIQUE may send User service-related emails (e.g., account verification, changes/ updates to features of the Service, technical and security notices).
We collect the following general types of information about you when you visit our Website: personal information, demographic information, behavioral information, and indirect information. In each case, however, it is indicated on the website whether any personal or demographic information must be provided to use the requested services or not. Demographic information is information that is not unique to you in the sense that it refers to selected population characteristics, such as your ZIP code or postal code, age, preferences, gender, race or ethnicity, occupation etc.
We also collect behavioural information regarding how you use our Website, the areas of our site that you visit, what services you access, geo-location, browser and operating system type, domain names, access times and referring Website addresses etc. This information is necessary for analyzing the use of resources, troubleshooting problems, preventing fraud, and improving our services.
We collect indirect information about the User when you use certain third party services on our Website and the collection of such information is considered necessary for that purpose.
We collect financial information such as Bank Account details or Credit Card /Debit Card details or other payment related details; solely for the purpose of making payment to the service providers for the services availed by you.
We do not collect sensitive personal information like physical and mental or other health conditions or medical records and history; Biometric information such as fingerprints, voice & facial patterns and DNA any other sensitive information which is confidential or sensitive by its nature.
We do not store information of users like the password of your email account or bank details. The password of your ECOTONIQUE account automatically gets saved in the ECOTONIQUE server when you create an account or register with ECOTONIQUE.
We may personalize the advertisement shown on our websites. In order to provide this personalization, in addition to information we collect about you on our sites, we acquire information (including personal, demographic, behavioural and indirect information) about the User from third parties who provide it to us.
We may also ask for your feedback after the services you avail in an effort to deliver the best possible experience in future. We might communicate with you regularly with tips, advice and survey information on using the Website to improve our services. However, we provide you with the opportunity to opt-out of these types of communications. If you choose to receive these types of communications at the time of registration, but later decide to refrain from receiving these communications, you may simply log into your account and edit your account by changing the option to ‘Unsubscribe’.
We retain your personal information to further provide you with better services. If you wish to delete or close your account, please contact us via DM on: Instagram: @ecotonique or Whatsapp : +918850836902 . An email will be sent to you to confirm that your personal information and bank details have been deleted. A repository copy of an email will be retained only for as long as ECOTONIQUE reasonably considers necessary for its audit and record purposes. ECOTONIQUE shall also retain logs, demographic, indirect, and statistical information that may relate to you but do not identify you personally. If your personal information was previously accessed by others using our Sites, we are not able to delete the information or copies thereof from their systems.
If you do not want your information to be processed as described by this policy, you may revoke your consent to our Privacy Policy. If you wish to do so, please contact us. However, please note that if you do withdraw your consent, you may not be able to use the relevant services and your account will be deleted.
ECOTONIQUE holds the discretionary right to delete the data after the period of 60 days from the date of deletion of your account. Thereafter, ECOTONIQUE may either delete your personal information or de-identify it so that it is anonymous and not attributed to your identity. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations.
NON-PERSONAL INFORMATION THAT ECOTONIQUE COLLECTS:
ECOTONIQUE, automatically collects non-personal information from the User for the ECOTONIQUE Services, such as IP host address, device-specific identifiers, computer or smart phones configurations, number of times page has been viewed and usage habits of the ECOTONIQUE users or any similar data. It may be possible at times that while collecting non-personal information through automatic means, ECOTONIQUE may unintentionally collect or receive personal information that is mixed in with the non-personal information. While ECOTONIQUE will make reasonable efforts to prevent such incidental data collection, the possibility still exists. If ECOTONIQUE does inadvertently collect personal information, we will not intentionally use such personal information for any purposes. ECOTONIQUE shall not be responsible for the same if the information is collected unintentionally in such a scenario. ECOTONIQUE, may also aggregate demographic information collected from the Users (such as the number of users in a particular State) in a manner which does not identify any one individual.
INFORMATION AND DATA USED:
Any of the information we collect from you may be used in one of the following ways but not restricted to:
To Improve Our Website and Foster Positive User Experience. We continually strive to improve our Website offerings based on the information and feedback we receive from you.
To Improve Services and Respond to Queries Raised. Your information helps us to more effectively respond to User’s service requests and support needs. The email address you provide may be used further to send you information and updates pertaining to your account or requests, in addition to receiving occasional ECOTONIQUE news, updates, related product or service information, etc.
Legal Purposes: We may share your information when we believe in good faith that such sharing is reasonably necessary in order to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process. We may also share your information to investigate and address threats or potential threats for the safety of public or any person, to investigate and address violations of this Privacy Policy or the Terms of Service, or to investigate and address violations of the rights of third parties and/or to protect the rights, property and safety of ECOTONIQUE users, employees, or public. This may involve the sharing of your information with Law enforcement, Government Agencies, Courts, and/or other organizations on account of legal requests such as summons, court order or Government demand to comply with the Law.
Others: If we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of ECOTONIQUE, its User’s or any other person for that matter. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
INFORMATION SHARING AND THIRD PARTY DISCLOSURES:
ECOTONIQUE uses the information we gather on the Website, whether personal, demographic, collective or technical, for the purposes of operating and improving the Website, fostering a positive user experience, and delivering the products and services that we offer.
If you have provided consent to do so, we may also use the information gathered to inform you of other services available or our affiliated companies or to contact you for receiving feedback regarding current services or potential and services that may be offered. We may also provide additional communications and information on new services which may be of interest to you. The nature and frequency of these messages will vary depending upon the information we have about you. However, you may choose to refrain from receiving the same while opting out at the time of registration or may be later as and when you decide to do so.
Although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. It may be shared to third parties as and when required. As a user of the platforms, understand and agree that you assume all responsibility and risk for your use of the platforms, the internet generally, and the documents you post or access and for your conduct on and off the Websites..
We may share your information with third parties who help us in the delivery of our services to you. We disclose information to companies and individuals we employ to perform functions on our behalf.
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of ECOTONIQUE/ Ecotonique Lifestyle Pvt. Ltd. Terms of Use, or as otherwise required by law.
We transfer information about you if Ecotonique Lifestyle Pvt. Ltd. /ECOTONIQUE is acquired by or merged with another company. In this event, we will notify you before transferring or disclosing your personal information.
ECOTONIQUE may or may not provide links to third party services from within ECOTONIQUE Service. ECOTONIQUE is not responsible for the privacy practices or the content of these third party services and such links should not be construed as an endorsement of any such third party services by us.
ECOTONIQUE shall not be responsible for any act of the user’s or third parties which is contrary to the Terms of Use or Laws. ECOTONIQUE shall not be held responsible for the illegal act of the user towards the other.
ACCESS TO PERSONAL INFORMATION:
The User can gain access to the Personal Information you have provided by visiting our Website/Apps. If you need any assistance with respect to Log In, you can get in touch with us on:
Instagram: @ecotonique
Whatsapp :+91 8850836902
In order to inquire about the privacy setting of your personal information with us, contact the relevant Officer/Authority on:
Instagram: @ecotonique
Whatsapp :+91 8850836902
ECOTONIQUE retains indefinitely all the information we gather about you in an effort to make your repeat use of the Website more efficient, practical and relevant. You can delete your account from ECOTONIQUE’s online database, at any time. This will remove all your personal details and bank account information with us.
OPT-OUT PROCESS:
The User may unsubscribe from ECOTONIQUE advertisement/marketing messages. All unsubscribe or opt-out requests should be sent to us and ECOTONIQUE, will process the Users request within a reasonable time after receipt. However, ECOTONIQUE is not responsible for removing Users personal information from the lists of any third party to whom User has shared information at his/her own discretion. The User should contact such third parties directly and if the user does contact, we assume that you have acknowledged all the risks involved therein.
ECOTONIQUE TERMS OF SERVICE:
Use of the ECOTONIQUE Service is governed by, and subject to, the Terms of Service. This Privacy Policy is incorporated into such terms.
CONTACT:
For questions or concerns relating to privacy, feel free to contact us at
C1615, Delta Garden, Mira Road, Thane, Maharashtra - 401107 Instagram: @ecotonique
Whatsapp :+91 8850836902
Email: info@ecotonique.in
DISCLAIMER:
WE RESERVE THE RIGHT TO CHANGE THE TERMS AND PRIVACY POLICY FROM TIME TO TIME AS WE DEEM FIT, WITHOUT ANY PRIOR INTIMATION TO YOU. YOUR CONTINUED USE OF THE WEBSITE SIGNIFIES YOUR ACCEPTANCE OF ANY AMENDMENT TO THESE TERMS. YOU ARE, THEREFORE, ADVISED TO READ THE PRIVACY POLICY ON A REGULAR BASIS. IN CASE YOU DISAGREE WITH ANY OF THE TERMS AND PRIVACY POLICIES OR ANY AMENDMENTS THEREAFTER, YOU MAY TERMINATE YOUR USE OF THIS WEBSITE IMMEDIATELY. WE FOLLOW GENERALLY ACCEPTED STANDARDS TO PROTECT THE PERSONAL INFORMATION SUBMITTED TO US, INCLUDING THE USE OF SERVICES FORM THIRD PARTY SERVICE PROVIDERS. THEREFORE, WHILE WE STRIVE TO USE COMMERCIALLY ACCEPTABLE MEANS TO PROTECT YOUR PERSONAL INFORMATION, WE CANNOT GUARANTEE ABSOLUTE SECURITY AND THEREBY USAGE IN A MANNER THAT IS INCONSISTENT WITH THIS PRIVACY POLICY. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO ERRORS IN TRANSMISSION, UNAUTHORIZED THIRD-PARTY ACCESS, OR OTHER CAUSES BEYOND OUR CONTROL. THE ONUS OF PROTECTING THE CLASSIFIED/ PERSONAL INFORMATION DETAILS OF EVERY USER SOLELY DEPENDS ON THEM AND WE SHALL TAKE NO LIABILITY IN CASE OF ANY BREACH THEREUPON. WE RECOMMEND YOU TO PROTECT YOUR PERSONAL INFORMATION BY NEVER PROVIDING YOU CREDIT CARD, DEBIT OR ANY OTHER BANK ACCOUNT DETAILS TO ANYONE. ECOTONIQUE PROVIDES MAXIMUM CARE AS POSSIBLE TO ENSURE THAT ALL OR ANY DATA / INFORMATION IN RESPECT OF ELECTRONIC TRANSFER OF MONEY REMAIN SECURE. FOR COMPLETING ONLINE TRANSACTIONS INVOLVING PAYMENTS A USER IS DIRECTED TO A SECURED PAYMENT GATEWAY, ECOTONIQUE/ECOTONIQUE LIFESTYLE PVT. LTD. DO NOT STORE OR KEEP FINANCIAL DATA SUCH AS CREDIT CARD NUMBERS/PASSWORDS/PINS ETC OR ANY “PERSONAL ACCOUNT RELATED INFORMATION” FOR ITS OWN USE. SINCE THE TRANSACTION HAPPENS ON A THIRD PARTY NETWORK NOT CONTROLLED BY ECOTONIQUE/ ECOTONIQUE LIFESTYLE PVT. LTD. , ONCE AN ONLINE TRANSACTION HAS BEEN COMPLETED, THE PERSONAL ACCOUNT RELATED INFORMATION IS NOT ACCESSIBLE TO ANYONE AT ECOTONIQUE/ECOTONIQUE LIFESTYLE PVT. LTD. AT THE PAYMENT GATEWAY, AND THIS ENSURES MAXIMUM SECURITY. ECOTONIQUE/ECOTONIQUE LIFESTYLE PVT. LTD. SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE SUSTAINED BY REASON OF ANY DISCLOSURE (INADVERTENT OR OTHERWISE) OF ANY INFORMATION CONCERNING THE USER’S ACCOUNT AND/ OR INFORMATION RELATING TO OR REGARDING ONLINE TRANSACTIONS USING CREDIT CARDS / DEBIT CARDS AND/ OR THEIR VERIFICATION PROCESS AND PARTICULARS NOR FOR ANY ERROR, OMISSION OR INACCURACY WITH RESPECT TO ANY INFORMATION SO DISCLOSED AND USED WHETHER OR NOT IN PURSUANCE OF A LEGAL PROCESS OR OTHERWISE. YOU PLAY AN IMPORTANT ROLE IN KEEPING YOUR PERSONAL INFORMATION SECURE. YOU SHOULD NOT SHARE YOUR USER NAME, PASSWORD, OR OTHER SECURITY INFORMATION OF YOUR ECOTONIQUE ACCOUNT WITH ANYONE. IF WE RECEIVE INSTRUCTIONS USING YOUR USER NAME AND PASSWORD, WE WILL CONSIDER THAT YOU HAVE AUTHORIZED THE INSTRUCTIONS.